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We use natural language processing and text analysis to examine social psychological processes.

Current projects involve:

Improving tools for measuring police performance and expertise in training and operational settings

Examining the role of expertise in police use-of-force decision-making

Multi-modal analysis of police body-worn camera recordings

Detecting and measuring procedural justice in police-citizen social interactions 

Assessing changes in public perceptions of police using large-scale data

Initiation and development of human-social chatbot relationships

Previous projects involved:

Investigating emotional reactivity and police expertise in use-of-force decision-making

Persuasion in online verbal behavior using big data

Social support in human-social chatbot interactions

The development of common-ground understanding in computer-mediated communication

Compromise, conflict resolution, and interaction dynamics in international relations negotiations

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